
Introduction to RPA for Retail Professionals
This beginner-level course provides a comprehensive introduction to Robotic Process Automation (RPA) and its applications in the retail industry. Students will learn the fundamental concepts of RPA and its impact on retail operations, including inventory management, order processing, customer service, and reporting. The course covers basic RPA tools, process mapping, and how automation can drive efficiency and improve customer experience in the retail sector.
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Course Duration:
24 hours
Level:
Beginner to Intermediate
Course Objectives
• Understand the basics of RPA and its role in the retail industry.
• Learn to identify opportunities for RPA automation in retail processes.
• Gain hands-on experience with popular RPA tools and basic automation workflows.
• Automate simple retail processes such as order processing, inventory updates, and customer service tasks.
• Understand the impact of RPA on retail efficiency, customer satisfaction, and cost reduction.

Prerequisites
• Basic computer literacy and understanding of business operations.
• No prior experience with RPA tools is required.
