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Robotics in Retail and Customer Service

This beginner course introduces the transformative role of robotics in retail and customer service. Participants will learn about robotic hardware, AI integration, autonomous navigation, and human-robot interaction. The course includes practical exercises and case studies to explore how robotics can streamline operations, enhance customer experiences, and address common challenges in the retail and service industries.

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Course Duration:

30 hours

Level:

Beginner to Intermediate

Course Objectives

• Understand the fundamentals of robotics in retail and customer service applications.

• Learn about robotic hardware, sensors, and basic programming.

• Explore AI and machine learning applications for personalization and decision-making.

• Develop and deploy simple robotic systems for inventory management and customer engagement.

• Address ethical and security considerations in robotic deployments.

Prerequisites

• Basic knowledge of robotics, programming, or retail operations is recommended

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