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Advanced Robotics in Retail and Customer Service

This advanced course explores the cutting-edge applications of robotics in retail and customer service. Participants will dive deep into designing, deploying, and optimizing robotic systems with a focus on AI, autonomous systems, personalization, and security. Through hands-on labs, case studies, and a capstone project, learners will develop solutions for real-world challenges in retail and customer service, enhancing operational efficiency, customer engagement, and scalability.

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Course Duration:

36 hours

Level:

Advanced

Course Objectives

• Design and implement advanced robotic systems for retail and service sectors.

• Integrate AI, IoT, and sensor technologies for enhanced robotic functionality.

• Optimize robotic systems for scalability, security, and real-time decision-making.

• Explore emerging technologies in robotics such as swarm robotics, AR, and quantum computing.

• Develop a comprehensive, practical solution for real-world retail challenges through a capstone project.

Prerequisites

• Strong foundation in robotics (hardware and software)

• Proficiency in programming (e.g., Python, C++, or ROS)

• Familiarity with AI/ML concepts

• Basic understanding of retail and customer service operations

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